Privacy Policy

At E.L.S., we believe that your personal information deserves protection. We are committed in respecting your privacy. While you can visit emergencylighting.ca without providing any personal information, you must provide your personal information if you wish to make a purchase online through this Website. When you become a customer of E.L.S. and/or place an order, we collect personal information about you including your credit card number, email address, shipping address, billing address and telephone number. This allows us to process your order correctly. This personal information is necessary to process your order. We will never distribute or sell any of your personal information to any unrelated third party for any reason. On our website, any information collected is used only by E.L.S.

Only authorized E.L.S. employees use information that is collected by emergencylighting.ca for internal purposes to process your order simply and easily to help you obtain your purchase in a quick and efficient manner.

In some cases, E.L.S. may disclose your personal information but only if you are making an online purchase through the E.L.S. Website. - In order to process your online order E.L.S. must disclose some of your personal information to certain service providers such as your credit card issuer and the delivery service. Before personal information is disclosed, the service provider will agree with the E.L.S. privacy policy for the protection of your personal information in a manner that is consistent with PIPEDA. If you do not wish E.L.S. to provide your personal information to those service providers, you may not use this website for online for purchases.

The E.L.S. website uses "cookies", a technology that installs tiny data files on the users' computer in order to allow the website to recognize future visits using that computer. One of the largest benefits of cookies is that they allow the web server to maintain state with the client browser throughout a multi-step process such as checking out and paying for your order. All this is accomplished without sending any personal information to/from the website. The cookies remain at all times on the customers' computer and every time personal information needs to be sent to the E.L.S. website, the intent will be stated clearly and user will be prompted to voluntarily submit the information to the website. Many browsers are initially set up to accept cookies but you may choose to disable the use of or decline cookies if your browser permits or set your browser to indicate when a cookie is being sent, but in doing so will affect your website experience and your ability to perform purchase transactions through our website.

The webserver used to host the emergencylighting.ca website uses Secure Sockets Layer (SSL), an advanced encryption technology that works with the Microsoft Internet Explorer, Firefox, Mozilla and AOL browsers among others. This technology safeguards the user's personal information and guarantees the user's privacy. The same technology is used today by the largest web merchants and on the most successful shopping portals on the Internet. We do not store credit card numbers in our database and we do not reveal any credit card information when confirming your order. We will transmit the entire credit card number only to the appropriate credit card issuing company using an encrypted and secure communications channel (SSL) during payment authorization. The email messages between the E.L.S. website and our customers are used to confirm orders and to notify customers about the status of the process. These email messages will never contain credit card information.