It is our goal to provide our customers with 100% satisfaction. If, for any reason you are not satisfied with the product purchased, please contact us within 30 days by email or telephone and have the purchase information available.
If you return the product with a valid RMA Number within 30 days of purchase, we will refund you the full product price. Shipping costs will be credited as well if it is shown to be as a result of our error. Please see RMA procedures below for return shipments. Where applicable all warranty return requests must be accompanied by the proof of purchase of the product. All returns are for credit or refund and must be made within 30 days of the original purchase. We reserve the right to charge a 25% restocking fee.
It is the responsibility of the customer to pay for the return freight, and to take reasonable care to protect against damage in return shipment.